Logistics · E-commerce · Hybrid cloud
Shipping & e-commerce platform for a warehousing operation
Platform lead & information managerWarehouse operationsE-commerce teamManagementCarriers
One operational view across a hybrid on-premise, AWS and Azure landscape.
Managed a hybrid on-premise, AWS and Azure landscape delivering internal and customer-facing services for e-commerce operations and the warehousing of digital and physical products. Unified shipping data from multiple carriers into a single near-real-time view so operators and management stopped juggling vendor portals.
- Carriers unified
- 3
- Real-time shipment insights
- Live
- Service desk operations
- Self-sufficient
What the work included
- Owned the hybrid landscape end-to-end — on-premise warehouse systems, AWS workloads and Azure services — with a single operating model across all three.
- Delivered customer-facing e-commerce services alongside internal tooling for the warehousing of both digital and physical products.
- Integrated shipping data from every carrier the warehouse used into one operational view, exposing delays, exceptions and volumes without portal-hopping.
- Gave management the numbers to negotiate carrier contracts and plan capacity with confidence.